Shipping
I live in the US, how long will shipping take?
This is mostly determined by 2 factors, the items that you ordered, and the shipping method paid for. Most orders are downloaded and packed the following business day after they are placed. However, our mail carrier arrives quite early, so most orders that are packed on a given day are not always able to be shipped until the next day.
So if you order on a Tuesday, it will be processed and packed on Wednesday, and should be picked up and in the mail on Thursday morning. However,, if you order with Express Mail, we strive to get those orders packed right away so that go out the same day that they are packed.
At a Glance:
- First Class Mail is a 3-4 day service for most of the US. Orders typically arrive in 7-10 days from the day the order is placed.
- Priority Mail is a 2-3 day service for most of the US. Orders typically arrive in 5 days from the day the order is placed.
- Express Mail is a 1 or 2 day guaranteed delivery, depending on the destination zip code. Orders typically arrive in 2-3 days from the day the order is placed.
The Details:
First Class Mail
| Handling Time | 1-2 business days |
| Shipping Time | 3-4 business days (average) |
| Tracking | via email when shipped |
| Average Turnaround Time* | approximately 7-10 total days |
| Approx. Cost | $5-6 on average |
USPS Priority Mail
| Handling Time | 1-2 business days |
| Shipping Time | 2-3 business days (average) |
| Tracking | via email when shipped |
| Average Turnaround Time* | approximately 5-7 total days |
| Approx. Cost | $8-10 on average |
USPS Express Mail
| Handling Time | 1 business days |
| Shipping Time | 1-2 business days (guaranteed) |
| Tracking | via email when shipped |
| Average Turnaround Time* | approximately 2-3 total days |
| Approx. Cost | $30-40 on average |
*Orders placed on a Friday typically won't be in the mail until Tuesday morning, so for orders placed on Friday and Saturday, this average time will be 1-2 days longer.
What about international orders?
International Orders do take a little longer to arrive, and the chart below shows our experiences with international shipping over the past few years. Please be aware that these estimates also assume no problems with customs (which normally takes just a few days).
Speaking of customs, please be aware that every country is different, and it is the responsibility of the buyer to pay all customs fees for importing items into their country. Since every country has different policies, we sadly don't know the rules for all the countries around the world. Sorry that we can't offer more help with this topic.
And please don't ask us to mark your package as a gift. It is a crime to knowingly falsify a customs document to avoid customs.
At a Glance:
- First Class International Mail is a 10-12 day service for most countries. However, some countries are slower than others at processing international mail. We have seen packages take up to 1 month to arrive.
- Express Mail International is a 6-8 day service for most countries.
The Details:
First Class International Mail
| Handling Time | 1-2 business days |
| Shipping Time | 10-14 business days (average) |
| Tracking | via email to select countries |
| Average Turnaround Time* | approximately 14-21 total days |
| Approx. Cost | usually around $20 |
Express Mail International
| Handling Time | 1-2 business days |
| Shipping Time | 6-8 business days (average) |
| Tracking | tracking number via email |
| Average Turnaround Time* | approximately 8-12 total days |
| Approx. Cost | usually around $60 |